Contact
One address for everything. We read every email.
Help with a game
Each game has a support page with answers to common questions:
When you email about a problem, please tell us which game and headset you're using and what happened.
Press, reviewers and creators
If you review, stream or make videos about VR games, we're happy to give you free access. Email us with a link to your channel or publication, roughly how big your audience is, and which headset you use.
Privacy and your data
To see, correct or delete information we hold about you, including leaderboard scores, email us and tell us your Meta username. Read our privacy policy for details.
Refunds
Our games are sold through the Meta Horizon Store, so refunds are handled by Meta under its refund policy. You can request one from your purchase history in the Meta Horizon app.